Shared services refer to a model of organizing and delivering services within an organization in which common or repetitive business functions are consolidated and centralized into a separate unit, rather than being performed by each individual business unit or department. This unit is called a shared services center (SSC) or shared services organization (SSO).

The goal of shared services is to improve efficiency, reduce costs, and standardize processes across organizations by consolidating resources and expertise. The shared services center typically provides services such as finance and accounting, human resources, IT support, procurement, and other administrative functions.

Talent Carriage identifies & transitions customer HR functions into a shared services delivery model enabling them to professionalize and automate their HR setup while reducing costs & increasing efficiencies through an SLA based model.