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EU Orders Meta To Open WhatsApp To Rival AI Chatbots Amid Competition Probe

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EU Orders Meta To Open WhatsApp To Rival AI Chatbots Amid Competition Probe
The European regulators have charged Meta with restricting competition within WhatsApp. The European Commission reported that Meta was unjustly blocking competing AI assistants.Meta AI was the only entity that was operating in the messaging platform since 15 January. Authorities termed WhatsApp as a vital AI discovery gateway. They claimed that such services, such as ChatGPT, rely on access.In fact, competitors would find it difficult to access millions of users. The regulating authorities cautioned that this practice would disfigure the burgeoning AI market in Europe. Teresa Ribera, the chief of Competition, said that dominant firms should not self-prefer. She emphasized the fair and open digital markets. The Commission dubbed the problem as urgent and potentially harmful. Meta needs to now justify its actions. In case of risks, interim measures can be undertaken.According to the Commission, WhatsApp is a significant access point for AI tools. The act of blocking competitors would violate the European law of digital competition. According to authorities, Meta used its power in the market unfairly. According to them, this kind of behaviour undermines innovation in Europe. Without messaging integration, smaller developers are unable to scale. Assistants rely on the direct channels to consumers. According to law experts, the findings are quite powerful. Dominating one market does not mean dominating other markets. The EU seeks to make the AI ecosystems competitive. Temporary measures can provoke urgent technological modifications. Soon, access could be resumed in Metacomet. The investigation is a subset of broader enforcement of technology. Brussels goes on increasing the control over digital giants.Observers in the industry believe there will be rapid adjustments in the case of action. Meta might have to provide third-party AI integration. Users were able to communicate with several assistants within chats. Service and support Businesses can implement chatbots. This strategy increases options and reduces reliance on a single provider. Analysts think that it promotes superior pricing and characteristics. Mathias Vermeulen observed that companies are not able to take advantage of platform control. He said that interim rulings could be made prior to a conclusive ruling. The process is being observed by developers all over Europe. WhatsApp is considered to be a lifeline of distribution by many. Access may open up huge business opportunities. The second step will be based on the reaction of Meta.Publicly, Meta denied the assessment of the Commission. An EU spokesperson claimed that it had no business to intervene. The company claimed that WhatsApp Business was not the central place where chatbots could be used. It asserted that regulators failed to understand customer behaviour. Meta continued with its AI deployment with enhanced safety and stability. The company refuted the claim of limiting competitors on purpose. That defence is, however, not convincing to regulators.
Posted on 02/11/26

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