Decision-making is the primary task of a manager. While making decisions, it is common that managers consult the existing organizational policies relevant to the decisions. Policies provide the basic framework that managers operate in. Policies exist at all levels in the organization. Some may be major company policies affecting the whole organization, while others may be minor in nature affecting the departments or sections within the departments. Thus, in business process management consulting policies are intended to provide guidance to managers in decision-making. These policies are a one time standing decision, in the light of which, so many routine decisions are made.